Returns & Exchanges
At Into Music Store, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Gear
Carefully place the items in their original manufacturer packaging, including all manuals, cables, and accessories, to ensure a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned equipment, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing